Terms & Conditions

Before using this website you must make sure you read these terms & conditions very carefully. For any questions please contact support@ecigzone.co.uk

After reading these conditions you agree by default that access to and use of this site are subject to the following terms & conditions and other applicable law. If you don’t agree you must not use this site.

1. Copyright

All information and content on this website are provided by ecigzone.co.uk (to be called ecigzone, us or we from this point) for its visitors (visitors will be referred to as you and your at this point) subject to these terms and conditions and our privacy policy. You agree by default that you will not copy or use any of the content on this site for commercial or personal purposes without permission being granted by ecigzone. Any downloads or user guides on this site are given to you for personal use. You also agree that you will not change or delete any of the information on this site.

2. Information on the Website

Although we make every effort to keep the information on this website accurate and up to date, ecigzone can’t and won’t guarantee the validity or accuracy of the content contained in its pages either provided by ecigzone or any third party provider. We reserve the right to change, delete, or discontinue any feature of the site without given notice. ecigzone will not and do not accept responsibility for monitoring which countries do or do not allow the import and sale of electronic cigarette products or nicotine products. You rely upon the information contained in this website at your own risk.
3. Disclaimer of Liability
ecigzone will not take responsibility and is not liable for any loss, personal injury, direct or indirect damage that may be suffered by you as a direct or indirect result of, or attributable in any way, to your use and access of this website and its contents, our personal information or any other information transmitted over our website, or the performance of the products sold or given away.
4. Term; Termination
When you access this site and/or sign up for an account and/or make a purchase, these terms and conditions are instantly applicable to you. They may be terminated or edited by us at any time for any reason without any given notice. The provisions regarding copyrights, trademarks, disclaimer, liability, indemnification and miscellanious shall survive any termination.

5. Age restriction
Only persons of 18 (eighteen) years of age and over have permission to purchase from this store. If you are under 18 we hereby give notice that we will cancel any orders, delete all of your accounts and refuse service. If you are over 18 you are solely responsible for maintaining the confidentiality of your account including your password and payment details and for restricting access to your computer. You agree by default to accept all responsibility for activities that occur under your password and account.
6. External links
From time to time we may provide links to external links for your convenience but be aware that they are beyond our control. We make no representation or guarantees to their content. Use or reliance of any external links and the content they provide is at your risk. Always remember to refer to the terms and conditions of the sites we provide links to.

7. Warranties

ecigzone make no guarantees, warranties, statements or representations regarding the website, its content or any information regarding you or your company transmitted over it.

8. Use of the website

We do not make any warranty, guarantee or representation that information and content contained on our website is appropriate for use in any jurisdiction other than the UK. By accessing our website you warrant to us that you are legally entitled to do so and to make use of the information made available on it.

9. Entire Agreement

These terms and conditions constitute the sole record of the agreement between you and us in relation to your use of the website. Neither you nor us shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and us in respect of your use of the website.

10. Alteration

We may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

11. Indemnification

You agree to indemnify, defend, and hold harmless us and our officers, directors, employees, agents, licenses and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
12. Third-Party Links

In an attempt to provide increased value to our visitors, we may link to sites operated by third parties. However, even if the third party is affiliated with us, we have no control over these linked sites, all of which have separate privacy and data collection practices, independent of us. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, we seek to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

13. Returns Policy

All products contained on our website are manufactured to the highest possible standards and using the latest available technologies. We are therefore confident that your electronic cigarette and any accessories will be received without faults.

However, should any part of your order be faulty in any way, please send it back to us within 7 days of your receipt, including all parts, instructions, accessories and packaging. Our Technical Department will inspect the product on receipt to confirm the fault and we will then offer you the choice of either a full refund (including any postage you have paid), or a new replacement (where we will meet the new delivery cost on your behalf).

Important Note: Batteries, E liquid and Atomisers and its components are ‘consumable’ goods. This means that they will always need replacement over time. Batteries are expected to last on average 8 to 12 weeks, and Atomisers are expected to last on average 3 to 6 weeks – these times will vary depending on level of usage of course.

Our Technical Department will examine returned Atomizers for evidence of repeated use. In the event that a returned Atomiser is seen to have been used regularly, then the 7 day money back guarantee will not apply.

To return your product, please notify us of the fault by emailing admin@ecigzone.co.uk

Should you wish to return the product even if it is not faulty, you will need to notify and return it to us, at your own cost, within 7 days of receipt by you, for a full refund to be issued.

14. Cession.

We shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

15. Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

16. Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

17. Comments or Questions.

If you have any questions, comments or concerns arising from the website, the privacy policy, or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact admin@ecigzone.co.uk